Returns & Exchanges

Monastery offers a seamless return experience for all unworn and unwashed items within 30 days of delivery. We are dedicated to ensuring your sartorial satisfaction through a straightforward exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer tags and security seals remain intact.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email and drop off the package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our atelier inspects the returned goods, your refund will be processed to the original payment method within 5-7 business days.